Hustle Butter Deluxe - Luxury Tattoo Care

We offer a 100% Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order. Refunds need to be addressed within 30 days from receipt. Customers are responsible for the return shipping fee, and it is not refundable. Refunds are made in the original form of payment and are issued to the person documented on the original order as the "Bill To" Customer. Please note, we only accept returns from Brows by J INC.

• We do not accept exchanges on any orders.
• Any refunds for items purchased within gift sets are not accepted separately. All gifts or collection sets must be returned as a whole in order to receive a refund.
• If your order is returned after 30 days, you will only be eligible for store credit.
• Packages returned back to Brows by J INC due to an incomplete address, undeliverable address, refused package, and return to sender are considered a return package.

Please allow 7-15 business days for your return to be processed. Please allow 5-10 business days for the refund charge to reflect back onto your bank statement. Should you require further assistance, please email browsbyjacquese@gmail.com

All continental US packages are shipped by our chosen carrier, UPS. For all express and priority shipments are shipped and delivered by UPS. Standard shipping options are delivered by USPS. Brows by J is not responsible for delivery delays due to weather, mishandling by the carrier, undeliverable addresses, or incorrect contact information for all shipments including Priority and Express shipping options. If a package is considered lost or damaged please contact website within 10 days from the last scanned date. 

Undeliverable addresses include: incorrect/insufficient address, missing P.O. box numbers, refused, or return to sender. website is not liable for any stolen, lost, or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses, or return to sender. website has the right to charge an additional fee for any reshipments regarding lost packages or packages returned back to the fulfillment facility.

All customers are responsible for inputting the correct information for the order’s billing and shipping address. Any requests for address or order changes will be considered but not guaranteed. 

*We offer faster shipping alternatives with an additional shipping cost, if you would like to receive your package sooner please contact us at browsbyjacquese@gmail.com or call us at (317) 515-7217

Use during tattooing, and during the healing process. Apply to skin to heal and moisturize. Many of our clients continue to use Hustle Butter Deluxe® long after their tattoo has healed, to keep their skin moisturized and healthy, and to keep their tattoo’s colors bright.

Made from the finest ingredients: Shea, Mango and Aloe Butters, Coconut, Sunflower and Rice Bran Oils, Rosemary Oleoresin, Green Tea, Vitamin E Complex & Mint Arvenis Essential Oil. With Essence of Papaya and Coconut.

All natural. Pure Hustle.

If an item may be considered defective, please email browsbyjacquese@gmail.com indicating your Name and Order Number. Defective items need to be addressed within 30 days from receipt. After 30 days, customers are only eligible for store credit. If the product is deemed defective by website address, you will be eligible for a refund or replacement of the same item.

Please email browsbyjacquese@gmail.com within 7 days from delivery with any discrepancy orders, such as mistakes or damaged products. All issues must be fully resolved within 14 days from delivery date for security purposes. 

If you need any further assistance, please contact our office at 317-515-7217

Brows by J occasionally offers special promotions. To take advantage of these promotions please enter the promotional code during checkout. If the offer is valid, it will automatically be applied to your cart. Only one promotional code may be used per online order and does not apply to certain products, gifts or sets.

Please read the details associated with each promotional code carefully for valid offer period and restrictions. Promo codes are only valid at website and not at any other retailers or websites.

If you receive any damaged promotional products, please address your concern to browsbyjacquese@gmail.com. If damaged, the promotional product will be replaced by website. All shipments for the replacement products will be subject to the same shipping service selected for the original order. We will not upgrade shipping service and can only upgrade the shipping service with additional payment from customer.